Promotions
VIP Program
Jackpot
Tournaments
About us
SupportGENERAL
Gambling should always be for entertainment purposes. However, a certain percentage of individuals may lose control while gambling. It is crucial to understand that gambling should never be seen as a source of income or a way to recover from debts. It is beneficial to monitor the time and money spent at an online casino daily.
If you find yourself spending more money than you can afford or if gambling begins to interfere with your daily routines, we strongly recommend taking proactive measures. These include setting personal limits on your gaming activities, opting for self-exclusion, and seeking assistance from trusted independent organizations.
PERSONAL LIMITS
To help you gamble responsibly, we offer the Personal Limits feature. You can set limits on the amount you deposit, lose, wager, or spend in a single game, as well as on your overall account activity. This functionality can be accessed from the "Responsible Gaming" tab in the menu bar or within the "My Account" section.
Limits can be adjusted at any time. A decrease in the limit will take effect immediately. However, an increase will only be implemented after email confirmation and once the previous limit of the same type has expired, to prevent impulsive decisions. For more information or assistance regarding Personal Limits, please contact our support team at [email protected]
Deposit Limit. A limit on your deposits for a day, a week, or a month.
Loss Limit. A limit on your losses in the casino for a day, a week, or a month. Please note the loss is based on the initial deposit and not winnings attributed to the deposited amount. If for example you deposit €50, put a Loss Limit of €10 and then go on to win €1,000, you can still lose more than €10 of the €1,000 balance as it is based on the initial deposit instead of the winnings.
Wager Limit. A limit on the wagered amount for a day, a week, or a month.
Cooling-Off Limit. You can set a Cooling-Off Period for a definite period of time. While the limit is active you cannot deposit to the Casino and you will be excluded from all promotional offers, although you may withdraw the remaining funds during this period. Cooling-Off period is applied to your account immediately. Upon its expiring your account will automatically be re-activated.
Self-Exclusion Limit. You can set a Self-Exclusion Limit for a definite period of time. Upon doing so your Player Account will immediately be disabled and you will be excluded from all promotional offers for the set period. You will not be able to deposit or withdraw funds when the limit is active. Upon its expiring your account will automatically be re-activated.
SELF-EXCLUSION BY REQUEST
You may also contact our support team at [email protected] and inform us about your decision to stop gambling at the Website for a definite or indefinite period of time. We will take all measures to block your access to your account and make sure that you receive no promotional materials.
If you are self-excluded from the casino, you will not be able to log into your account or request a withdrawal of any remaining balance. To initiate a withdrawal, please contact our support team at [email protected]. They will reach out to you within a reasonable timeframe with information on the withdrawal process and assist you accordingly.
Please note that active self-exclusion does not exempt you from the verification procedure if it is required by the casino to process funds. Any remaining balance will be paid out according to the casino's limits.
EXTERNAL HELP
You may contact any of the following organizations for consultation and support:
PROTECTION OF MINORS
SixDot only accepts players who are at least 18 years of age and employs all available methods to prevent minors from registering and playing on our website. The Casino reserves the right to request proof of identity, and if a player is found to be under the legal age, access to the website will be denied immediately.
However, we acknowledge that due to the wide availability and nature of the Internet, individuals under the legal age may still manage to register and play at an online casino. Therefore, we strongly encourage parents to cooperate in protecting their children from unrestricted access to gaming websites. There is special software available to assist with this. For more information, please visit the following websites: